Submit proof to support your discretionary housing payment or Council Tax exceptional hardship claim

Use this form to submit proof to support your discretionary housing payment or Council Tax exceptional hardship claim.

Please only complete this form if you live in the Thanet District and receive or have applied for Housing Benefit and/or Council Tax Support from Thanet District Council.

This form will ask you to provide

Your details including National Insurance number.
The type of proof you are uploading.
Documents to support your application.

Types of documents you need to provide as proof to support your claim

Please note that if you have been asked to provide proof of your identity, we can't accept this electronically and you will need to bring original proof such as a passport or driving licence to one of our council offices for us to check. Photocopies are not acceptable.

Please have this information ready as pages time-out after one hour.

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Privacy Statement

To provide this service Thanet District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).